FAQ

What are your processing times?

Processing time for smaller items is 6-18 business days.

Processing times for larger and more detailed items is about 6-8 weeks.

***These processing times do not include the actual shipping time.

What are your shipping policies?

All sales are final!

Because each item is carefully handmade, we do not accept returns, refunds, or exchanges. If there are any issues with your order, please contact us immediately.

Time is taken to make sure that each item is packaged carefully and neatly.

Items are shipped through USPS First Class Mail. If you would like to upgrade your shipping to Priority shipping, you can do so when you check out.
Shipping numbers will be sent out when items are shipped.
***Alexis Kay is not responsible for packages after they have been shipped.

FAQ

What are your processing times?

What are your shipping policies?

Items are shipped through USPS First Class Mail. If you would like to upgrade your shipping to Priority shipping, you can do so when you check out. Shipping numbers will be sent out when items are shipped. ***Alexis Kay is not responsible for packages after they have been shipped.

What is your return policy?

Items are shipped through USPS First Class Mail. If you would like to upgrade your shipping to Priority shipping, you can do so when you check out.
Shipping numbers will be sent out when items are shipped.
***Alexis Kay is not responsible for packages after they have been shipped.